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B2R Tech
05 — Service

AI Automation Solutions

We design AI-powered automation that streamlines operations, supports customers, and unlocks insight.

3D AI WORKFLOWS

Engineered AI Automation & LLM Solutions

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85% Support Workflow Automation
AI Automation2025 • RetailPilot Co.
Interactive Case

RetailPilot

An AI assistant that answers common customer questions and surfaces order status from internal systems.

Solution:We built a knowledge-connected assistant that answers common questions and retrieves order status, with agents reviewing edge cases.
Key Capabilities:
Knowledge-based answers
Order status retrieval
Agent review queue
Clear escalation paths
Stack:LLM workflowsVector searchNode.jsPostgreSQL

The Problem

Where teams get stuck

Valuable employee time is spent on repetitive work: sorting documents, answering the same questions, copying data between systems, and hunting for information locked in files.

Our Approach

How we help

We identify the workflows where automation delivers clear value, then build practical systems — from document extraction to assistant-style knowledge search — with humans kept in the loop where judgement matters.

Capabilities

LLM & agent workflows
Process automation
Document & data extraction
Knowledge search

Technology We Use

Representative tools for this work. The final stack is chosen with your existing systems and requirements in mind.

LLM workflows

Language models applied to specific business tasks.

Agents

Multi-step automation with tool use.

Document extraction

Turning PDFs and forms into structured data.

Vector search

Semantic search over your knowledge base.

How We Work

01

Identify

We find workflows with clear, repeated value.

02

Prototype

We build a small working version to validate accuracy.

03

Integrate

We connect the system to your tools and data.

04

Monitor

We track quality and keep humans in the loop where needed.

Benefits

  • Less time spent on repetitive, rules-based work
  • Faster responses to common customer and internal requests
  • Structured data pulled from unstructured documents
  • A clearer view of operational information
  • Use Cases

    AI assistants for support and internal helpWorkflow and approval automationDocument processing and data extractionKnowledge search across internal contentCustomer support automationAI-powered business workflows

    Common Questions

    What business processes can be automated?

    Good candidates are repetitive, rules-based, or document-heavy: invoice processing, intake forms, common support replies, and status lookups. We assess fit before building.

    Can AI be integrated into an existing platform?

    Often, yes. We add AI features — such as search or summarization — into systems you already use through their APIs.

    Does this replace people?

    Our focus is on removing repetitive work so people spend time on judgement and relationships. We keep humans in the loop for decisions that matter.

    Start your ai automation solutions project

    Tell us about your goals and we'll put together a tailored proposal.